2026-03-05
Client Onboarding Managers focus on the “first 90 days” of a customer relationship. They ensure the client understands how to use the product and sees value immediately. It involves heavy project management, training, and setting clear expectations.
Guides new clients through the initial setup and training phase.
Setting up a new classroom and introducing procedures
Teaching the first few weeks of curriculum
Conducting initial product training and walkthroughs
Conducting initial product training and walkthroughs
Communicating student goals to parents
Establishing success criteria and milestones with stakeholders
Tracking student orientation and adjustment
Monitoring adoption rates and initial product usage
4.5
4.5
4.0
2.5
3.5
3.5
4.5
4.0
4.0
4.5
3.5
4.0
2.5
3.5
4.0
4.0
4.2
4.5
publish